There are many issues at stake when developing human resources optimization models such as enhancing service quality for the end customer, meeting staff expectations (schedule-related fairness and preferences), productivity gains, and so on.

Eurodecision conducts human resources scheduling consulting assignments drawing on the 25 years’ experience it has built up in the area. It uses its business tools platform that addresses issues from strategic to operational aspects – workforce sizing studies, impact studies on changes in employment regulations, BPO (Business Process Outsourcing), etc.


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