Air transport, vital for commercial and cultural purposes, is also highly competitive and strictly regulated. At the same time on a global level, air passenger traffic expanded 2.7 times between 1986 and 2011 from 1 to 2.7 billion passengers per annum, which equates to a mean annual growth rate of 4% over 25 years. This growth raises the issue of how to reconcile passenger service quality with airport operator satisfaction and profitability?
Eurodecision specializes in business analytics, and has built up highly respected airport management expertise. It uses its mathematical models to advise and support operations and human resources divisions wanting to optimize their organizations (organizational simulations, software tool development, and so on).